⚠ Important: BroadConnectNow is NOT EarthLink’s customer service.

This page is a reference guide compiled by BroadConnectNow — an independent comparison service with no affiliation with EarthLink. We cannot access your account, process billing, schedule technicians, or resolve service issues. Contact EarthLink directly using the official information below.

# How to Contact EarthLink Internet Customer Service

EarthLink contact information compiled by BroadConnectNow — an independent comparison service, not EarthLink or its representatives.

## EarthLink Official Support Contact

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Official phone 1-888-327-8454

This is EarthLink’s customer-support line — not BroadConnectNow’s number.

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Live chat EarthLink Support Website →

Opens EarthLink’s official support site.

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Self-service account portal Manage Your EarthLink Account →

View bills, manage services, and check usage.

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Mobile app EarthLink app

Available on supported mobile platforms.

## Common EarthLink Support Issues

Connection issues — identify the technology type in use before troubleshooting
Speed questions — actual speed depends on local infrastructure and plan
Equipment returns — follow the instructions in the cancellation confirmation email

### Looking to Compare Plans Instead?

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