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⚠ Important: BroadConnectNow is NOT Verizon’s customer service.

This page is a reference guide compiled by BroadConnectNow, an independent comparison service with no affiliation with Verizon. We cannot access your Verizon account, process billing, schedule technicians, or resolve service issues. Contact Verizon directly using the official information below.

# How to Contact Verizon Home Internet Customer Service

Verizon contact information compiled by BroadConnectNow — an independent comparison service, not Verizon or its representatives.

## Verizon Official Support Contact

☎
Official phone 1-800-837-4966

Verizon’s customer-support line — not BroadConnectNow’s number.

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Verizon live chat Verizon Support Website →

Opens Verizon’s official support site.

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Self-service account portal Manage Your Verizon Account →

View bills, manage services, and check usage.

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Mobile app My Verizon

Available on iOS and Android.

## Common Verizon Support Issues

Fios router issue — restart ONT and router; Verizon may replace defective equipment
5G Home speeds varying — performance depends on proximity to the 5G tower
Bill questions — review the detailed breakdown in My Verizon
Moving — Fios transfer to a new address may require a new installation appointment

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