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⚠ Important: BroadConnectNow is NOT Comcast / Xfinity customer service.

This page is a reference guide compiled by BroadConnectNow — an independent comparison service with no affiliation with Comcast / Xfinity. We cannot access accounts, process billing, schedule technicians, or resolve service issues.

# How to Contact Comcast/Xfinity Customer Service

Comcast/Xfinity support information presented by BroadConnectNow — an independent comparison service, not Comcast or Xfinity.

## Comcast / Xfinity Official Support Contact

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Official support Use official Xfinity support →

This is provider support information — not BroadConnectNow’s comparison line.

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Official support website Comcast / Xfinity Support Website →
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Self-service account portal Manage Your Account →
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Mobile app Xfinity app

## Common Comcast / Xfinity Support Issues

Slow speeds — restart the gateway and test your connection using Xfinity’s official tools.
Billing questions — review current charges and promotional terms in your Xfinity account.
Outages — check the official Xfinity status center or app.
Equipment returns — follow the official return instructions shown in your account.
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