⚠ Important: BroadConnectNow is NOT Brightspeed’s customer service.

This page is a reference guide compiled by BroadConnectNow — an independent comparison service with no affiliation with Brightspeed. We cannot access your account, process billing, schedule technicians, or resolve service issues. Contact Brightspeed directly using the official information below.

# How to Contact Brightspeed Internet Customer Service

Brightspeed contact information compiled by BroadConnectNow — an independent comparison service, not Brightspeed or its representatives.

## Brightspeed Official Support Contact

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Official phone 1-833-692-7773

This is Brightspeed’s customer-support line — not BroadConnectNow’s number.

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Live chat Brightspeed Support Website →

Opens Brightspeed’s official support site.

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Self-service account portal Manage Your Brightspeed Account →

View bills, manage services, and check usage.

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Mobile app MyBrightspeed

Available on supported mobile platforms.

## Common Brightspeed Support Issues

New fiber installation — installation timing varies by area
Speed test — use Brightspeed’s speed test to compare against plan speed
DSL service — older legacy lines may require an address-specific line check

### Looking to Compare Plans Instead?

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(844) 795-3838 Compare All Providers →
Calls connect to BroadConnectNow advisors — not Brightspeed’s support line.